Privacy Policy

Last updated: July 2025

Keystone Accountancy ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and store information you provide when using this website or our services.

Who We Are

Keystone Accountancy is a trading name of Catalin Viscu, ACCA member. Registered in England and Wales. Our contact details: contact@keystoneaccountancy.co.uk · 07928 397701.

What Data We Collect

  • Contact details you provide via our website form (name, email, phone, trade)
  • Information you provide when booking a consultation call
  • Financial and accounting data you share with us as a client
  • Website usage data via analytics cookies (if enabled)

How We Use Your Data

  • To respond to your enquiries and provide our accountancy services
  • To comply with legal and regulatory obligations (HMRC, ACCA)
  • To send you relevant service updates (you can unsubscribe at any time)
  • To improve our website and services

Legal Basis for Processing

We process your data on the basis of: (a) your consent when you contact us; (b) performance of a contract when you engage our services; (c) legal obligations under UK tax law.

Data Retention

Client accounting records are retained for a minimum of 6 years in line with HMRC requirements. Contact enquiry data is held for 12 months unless you become a client.

Your Rights

Under UK GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data. To exercise these rights, contact us at contact@keystoneaccountancy.co.uk.

Third Parties

We may share data with HMRC as required by law, and with trusted software providers (e.g. accounting software) under data processing agreements. We do not sell your data to third parties.

Cookies

This site may use analytics cookies (Google Analytics) to understand how visitors use it. You can control cookies through your browser settings. Essential cookies required for the site to function are always active.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.